Situation

Westminster Foundation for Democracy is a not for profit organization that works with countries, parliaments, political parties and civil societies around the world to assist in the development of inclusive democracies.

Having already migrated to Office 365 and SharePoint Online, Westminster Foundation for Democracy were looking for some consultancy, guidance and training to help them fully leverage their existing investment. To help their international teams work more productively, Westminster Foundation for Democracy wanted to have a centralised repository for important programme information that could be accessed anytime, anywhere from their virtual teams around the world.

Solution

Key Requirements

Business Cloud Integration were chosen by Westminster Foundation for Democracy to help them understand and identify their key requirements. This was done through in depth interactive requirements gathering sessions with each department in the organisation.

Westminster Foundation for Democracy wanted their teams around the world to be able to access their up to date data securely from one, central collaboration space, and to simplify version control by implementing a single source of the truth for each document. Due to the sensitive nature of the data they handle on a daily basis, it was important to Westminster Foundation for Democracy that they could control access to confidential data with a simple, centrally controlled governance model, and securely share and collaborate on information with authorised third party contributors.

Project

This project involved the design and implementation of the information architecture, permissions models, workflows and data surfacing, to ensure that teams are seeing dynamically correct data and up to date document versions. We also deployed custom workflows to automate business processes, and delivered support and training on these workflows to Westminster Foundation for Democracy’s IT teams to empower them to enable them on demand.

We also migrated their existing data from SharePoint, Huddle and their shared drive into the new SharePoint structure, and delivered training for admins, end users and champions, to help Westminster Foundation for Democracy to self-sufficiently support and manage their own system. To supplement this training, we created self-service training videos and interactive guides for users.

We now work as a trusted partner with Westminster Foundation for Democracy, delivering continual development, support, and business analysis as required/requested, and forming part of a governance body with the organisation to review requirements as they arise.

Benefits

Centralised Data

Working within the new information architecture, Westminster Foundation for Democracy now have all their data centralized and securely accessible by their remote teams 24/7 and from anywhere in the world

Standardisation

Standardisation of team sites has made it easier for users to find the information they need quickly, whichever site they are in, and ensures consistency across the Programmes

Business Process Automation

Automated approval processes for Programmes have streamlined administration, saving time and increasing productivity across the organization

Improved Internal Communication

A better flow of information throughout the organization has improved internal communication for a fast-growing team

Helping international teams to collaborate and access essential information 24/7 using SharePoint Online and Office 365

About

Software

• Office 365
• SharePoint Online
• OneDrive

Services

• SharePoint Consulting
• SharePoint Information Architecture Design
• SharePoint Information Architecture Implementation
• SharePoint Migration
• Business Process Automation
• Workflow Development
• SharePoint Training
• SharePoint Support

Added Value

Self sufficiency

Training for on-site teams has empowered Westminster Foundation for Democracy to take ownership of their solution and become self-sufficient.

Self-service training

The availability of self-service training materials to global users reduces dependency on IT for answers to FAQs.

Champions within business

The champions model devolves responsibility for data into the business, which gives the organization more agility.

Creating a culture of continuous development

The teams across the organisation now feel the benefits of continual and iterative development for improving systems and adapting to the organisation’s changing requirements.