CollaborationOffice 365 Tools

Accomplish more with the latest update from Microsoft Teams: Connect shared channels

By 23rd March 2022 No Comments

Workplace partnerships are growing progressively more digital, and cloud-focused. In our ever-connecting world, the need to work in partnership with externals outside our own company: chasing suppliers, collaborating with partners, and touching base with clients is more important than ever.


With Microsoft Teams, companies can safely connect with external investors, and with Teams Connect, Microsoft has constructed a way to make it simpler for a business to work alongside those inside and outside the organization, supporting the complete team to work efficiently and competently beyond the company limitations. Through shared channels, several businesses can work collectively in one communal space.

Microsoft announced that Teams Connect shared channels will be public from the end of March and will be integrated into Office 365/Microsoft 365 Business, Education, and Enterprise subscriptions.

Work beyond company constraints as one complete team

Channels should be seen as partnership spaces inside the team that assist in establishing discussions around a mutual objective such as a project. Microsoft is launching a new channel style, shared channels, in conjunction with traditional and private channels. While basic and private channels are important for joining the team, numerous cooperation needs go beyond the team or even the business border. With shared channels, users can encourage others to use a particular channel without the need to insert them into the team, preventing oversharing and eliminating the need to set up new teams when needing to expand an existing team to include others outside that team.

External shared channels exist alongside internal teams and channels. Users will not need to switch tenants, producing external partnership which is as unified as internal cooperation.


Microsoft has been creating shared channels to become a scalable, no restriction experience. Therefore, a shared channel can be distributed throughout as many companies as you can identify in the Azure AD Cross-tenant access policy. Not only that but an organisation can also distribute a channel with an entire team within or across multiple businesses.

Effortlessly cooperate with external colleagues

Your business should make use of shared channels in order to unite internal and external stakeholders and help push efficient, and compatible cooperation. Shared channels helps to simplify sharing files and allow teams to work on them collectively across companies. Each person on the channel, regardless of their company, can view, edit, and create at the same time.

Channel members can start a scheduled or ad-hoc meeting straight from the channel and then encourage others to join. After, channel members can view the recording of the meeting for a reminder or continue using the meeting chat to share knowledge.


Shared channels additionally help a collection of app capabilities created to improve the inter-team partnership. External and in-tenant channel members will be able to mutually benefit from the power of apps for richer cooperation.


Admins will be constantly in control

Shared channels give Teams admins a variety of controls and ways in which they can meet the individual needs of the company. Utilizing Teams policies, admins can manage whether users can build a shared channel, distribute channels with externals, or join and contribute to an external channel.


Every shared channel gets a dedicated SharePoint site. Provisional access policies employed to SharePoint app in the tenant hosting the shared channel will apply to document collaboration in the channel. Microsoft has advanced the SharePoint admin experience, allowing for better management of sites collections related to shared or private channels.


Admins additionally can oversee shared channels programmatically utilizing Graph API and PowerShell controls.

Improve your protection and compliance when teaming up with external groups

Shared channels are constructed on the Microsoft 365 hyper-scale, enterprise-grade cloud providing superior protection and compliance capabilities. Shared channels help assist a powerful set of Information Protection tools for host admins to oversee and control channel data, incorporating legal hold, information barriers, communication compliance, eDiscovery, audit logs, and retention.


The host tenant, the shared channel’s point of creation, owns the channel’s data. When distributed with a new tenant, the host’s conformity policies apply. Equally, when shared with a further team, the hosting team’s sensitivity label applies.

Shared channels empower numerous companies to work collectively as one team in a shared space allowing for a more organised, richer, and extended partnership.

Microsoft Teams and its latest updates such as Connect is just one of the tools that your business needs in order to not only function but also to succeed in this new hybrid world. This is where the fantastic team at Business Cloud Integration can help! By using a dependable, trustworthy, and highly regarded consultant and certified Microsoft partner, your business can begin or continue its journey to digital transformation. Connect with your customers, fast-track your results and get in touch with us today for a no-cost, no-obligation consultation and see how we can help you revolutionise your business.

Sharon Sumner

Author Sharon Sumner

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