New metrics show how Microsoft Teams is helping the business world survive COVID

By 29th October 2020 December 10th, 2020 No Comments

Microsoft Teams has reached 115 million daily active users (DAU)*. This growth reflects the changes in the way organisations have been forced to work due to the pandemic, finding ways to keep communicating with remote workers and for teams to work collaboratively away from the traditional office environment. MS Teams has really stepped up to help bridge this gap and to help organisations stay agile and resilient in these worrying times.  

The pandemic understandably instigated a global shift to remote working and needing immediate solutions to collaboration and teamwork. This initial era of remote working, video conferencing and just getting things to work gave way to hybrid models of work and learning and has revolutionised the way we work bringing forward a new digital age. These changes are not just for now but will be far-reaching once the pandemic is over. The way we connect and collaborate has changed for the better and is now much more than just video meetings or chat messages.   

“We’ve seen two years’ worth of digital transformation in two months. From remote teamwork and learning to sales and customer service, to critical cloud infrastructure and security—we are working alongside customers every day to help them adapt and stay open for business in a world of remote everything.” Satya Nadella, CEO Microsoft. 

Teams is no longer just a way to chat with others, people are working in Teams all day and using it as a real hub, bringing together meetings, chat, calls, collaboration, third-party apps, and business processes into a single user-friendly experience. 

In addition to the growth of Teams it is not surprising that this quarter, Microsoft 365 users around the world generated more than 30 billion collaboration minutes in a single day. This was defined as the sum of all the minutes people spent in Microsoft 365 apps such as Teams, Word, Excel, PowerPoint, Outlook, OneNote, SharePoint, OneDrive, and more. 

It is clear to see that Teams and Microsoft 365 have been an essential lifeline in helping organisations not just survive the pandemic but thrive. In this new world of work, it is exciting to see how the power of the cloud can help us all and power the new digital age. 

*Microsoft define daily active users (DAU) as the count of unique users performing an intentional action in a 24-hour period in any of the Teams clients—desktop, mobile, or web. Intentional actions include sending or replying to a chat, joining a meeting, or opening a file in Teams. They don’t count passive actions like an auto boot, minimizing a screen, or closing the app. They also don’t count Skype Consumer or Skype for Business usage, since that’s a completely different app. The DAU numbers are de-duped, meaning they only count each user once.  

Read the full news here:  

Matt Carter

Author Matt Carter

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