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The benefits of Power Automate

By 19th November 2020 No Comments

With the ability to build time-saving workflows into everything, from individual tasks, to large-scale systems with seamless integration using hundreds of pre-built connectors, it is no surprise that utilising Power Automate saves you time and effort.

Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ study and examine the potential return on investment enterprises may realize by deploying Microsoft Power Automate (previously Microsoft Flow). This provides a framework to evaluate the potential financial impact of Power Automate on organizations.

The study highlighted that prior to using Power Automate, organizations struggled to automate many of their business processes. There were many manual process steps meaning that information sharing was slow, disjointed and the business could not easily scale up when needed. Organisations that adopted Power Automate fixed these shortcomings and transformed their business operations.

Based on interviews with five existing customers, and a survey of an additional 52 customers, this study was conducted over a period of three years. The key findings highlighted the total economic impact of Power Automate and some interest statistics.

There is almost a limitless number of ways in which Power Automate can be used to streamline and digitize business processes, with three Power Automate examples showing savings of 26,660 worker hours per year. The total savings of this over the three-year period (once a 50% productivity capture is applied) is $1.41 million.

This is made up of automating new starter onboarding processes, giving system access and assets needed on day one, when previously the first week was spent setting them up making their time unproductive, this was worth $914.6k in total savings over a three-year period. Automating incoming and emailed invoices, eliminating the effort of two FTEs, worth $380.5k in total savings over three years. An email-based system with automated routing replaced a help-desk ticketing system built on SharePoint with manual routing, reducing ticket submission time for 30,000 tickets each year.

The study also found the organisations return on investment increasing by 199% over the three years, with interviewed organisations also reported the following benefits:

  • Streamlining of workflows enabled business transformations which in turn improved their business outcomes.
  • Organisations also realized additional value with other Power Platform Microsoft solutions, such as Teams and Dynamic CRM.
  • Power Automate made organisations more secure as the workflows tie into Azure Active Directory and other Microsoft security solutions.

It is clear to see that Power Automate streamlines repetitive task and paperless processes, saving you time but with all these other benefits are you utilising its full potential? If you think you could be doing more but are unsure of where to start give us a call, our friendly team will happily chat through your requirements and the best starting point.

Sharon Sumner

Author Sharon Sumner

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